In my previous entry (“Turn of the Year”), I mentioned that we were working to provide services that would help fill massive gaps in the local IT landscape. If you have engaged with us recently, you probably would already have known about these offerings. In case you haven’t, you might have noticed a button on […]
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What’s New in BMC Helix Remedyforce Winter 19
BMC Helix Remedyforce Winter 19 has been released! In this blog, we will cover about the key enhancements within this release. CMDB Enhancement New page control in Remedyforce CMDB. User able to quickly see the total record count and number of page and will be able to set how many record to be displayed per […]
Continue readingHide Tomcat version from the error message
Having default Tomcat configuration may expose sensitive information, which helps hacker to prepare for an attack the application. This article describes how to remove the version string from Tomcat HTTP error messages without repackaging the catalina.jar. Based on our experience the standard approach is unzip the catalina.jar and remove the version. Note: that all folder […]
Continue readingUsing different Schedule for same SLA Definitions
A Service Level Agreement (SLA) definition may need to apply only during the business hours of an associated group or organization. To define business hours, you need a schedule with entries for the working hours and exceptions for holidays. Since 8AM to 5PM in London is going to be 3AM to 12PM in New […]
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