Remedy Management Console – Part 1

With the release of BMC Remedy 18.05, a new administrative console is introduced called Remedy Management Console. The existence of this particular console helps to simplify administration of Remedy especially in the Server Group environments. Overview An administrator user can access this console by accessing Remedy Management Console > AR System Server Group Console. When […]

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ServiceNOW Data Separation

The need to securely segment data between groups, departments, or even locations is constant, even within IT organizations. What organization doesn’t have a particular group that is subject to extenuating compliance requirements that necessitate that their data remain hidden from the rest of the organization? As we delve deeper into the world of Enterprise Service […]

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Is your fax system in compliance with current laws and regulations?

In light of recent changes in Cybersecurity and PDPA Laws as well as industry regulations, it’s time to look at fax more critically. There remain a number of industries where Fax communication is still necessary. The Legal, Finance, and Healthcare industries are examples. For organizations in such industries, the faxes carry business-critical information as well […]

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How to prevent ServiceNow Update Set Migration error: Cannot commit Update Set – Update scope id is different than update set scope id ‘global’

There are times were we have to work with multiple application scopes in ServiceNow. There are usually no problems with this. But a problem might arise during the migration of update sets to another instance (for example from UAT to Prod). The following error might be encountered: Cannot commit Update Set – Update scope id […]

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What’s New in BMC Helix Remedyforce Winter 19

BMC Helix Remedyforce Winter 19 has been released! In this blog, we will cover about the key enhancements within this release. CMDB Enhancement New page control in Remedyforce CMDB. User able to quickly see the total record count and number of page and will be able to set how many record to be displayed per […]

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Turn of the Year

As vast swathes of the corporate world wound down their activities in December and re-emerge with renewed vigor in January as we speak, we at Inok Systems have not stopped putting our shoulders to the wheel. We have kept at it because some of our partners have presented additional business demands that we were eager […]

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What’s new in Control-M 9.0.18

What’s new in Control-M 9.0.18 From now on (v9.0.18), Control-M will receive major updates yearly. Along with this release the following new/enhancements are released. In-Place Upgrade – Less downtime on upgrading Control-M/Enterprise Manger (EM) and Control-M/Server Control-M 9.0.18 now supports and compatible with version 9 clients. Some new features introduced in v9.0.18 may not work. […]

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