Several cool new features that comes with RMF Summer 16:
Several cool new features that comes with RMF Summer 16:
1. Automated Agentless Discovery
Now you can quickly discover your asset data and populate it to Remedyforce CMDB for free! No extra charge at all!
2. RMF – Client Management integration option
You can enhance the integration by buying Premium and Premium Plus licenses, and with this your agent can perform actions on client devices remotely like reboot, check registry, view event viewer, start/stop services, run scripts and do patch and deployment from Remedyforce console without leaving his/her desk, which will help to resolve customer issues quickly.
3. Service Health
When this configured by your Administrator, end users can see which service is available or in planned maintenance in the future.
4. Automatic Assignment
With this Administrator no longer need to write a custom workflow, yep now it’s configurable OOTB!
5. Category Segregation for each module
Now each modules (Incident, Service Request, Problem, Change, Task, etc) can have their own set of categories.
