RemedyForce is the New Platform for Simple, affordable and fast IT Service Management.
RemedyForce is the New Platform for Simple, affordable and fast IT Service Management. This platform brings together a broad set of IT service management capabilities with the power and stability of the force.com platform and ecosystem. Customers using these solutions report a 40% decrease in support costs, resolution of 75% of issues on the first call, and tens of millions of dollars in ongoing operational savings.
It has full integration with IT Asset Management system – BMC FootPrints Asset Core therefore you get a single view when running your IT department. Running a IT department has never been that easy!