Inok Systems is now part of the Activeo Group.  Looking forward to accelerated growth and building on our core capabilities.

1 July 2022, Singapore

I am pleased to announce that with immediate effect, Inok Systems Pte Ltd will be part of the Activeo Group. The Activeo Group through its subsidiary Activeo Singapore Pte Ltd has acquired a majority stake in Inok Systems Pte Ltd.

I founded Inok Systems in 2000 initially as a one-man band offering a fax server solution. In the ensuing 22 years, the company has grown and evolved into a trusted and reliable partner delivering solutions in the areas of Service Management, Operations Management and Business workflow automation. We have also earned the trust and partnerships of market leading brands like BMC, ServiceNow and OpenText.

We have grown, in size, capability and reputation. We are both grateful and proud of the stellar client base as well as the client relationships we have built so far.

To better serve our customers and our partners, we need to grow better and faster. Joining the Activeo Group allows us to do this.

Activeo is an established leader of Contact Centre and Customer Experience solutions in Singapore, being one of the pioneers on Cloud deployment and digital transformation. The Activeo Group is a multinational corporation with global headquarters in Paris, France. The group has offices in 7 countries including Singapore and over 180 employees.

Inok Systems and Activeo Singapore have worked together as joint delivery partners for a number of years. Through the partnership we realized we have many things in common.  Both companies value business ethics over short term commercial interests and we both believe in delivering the best possible customer outcomes to build trust and reputation in the marketplace.

Joseph Kort, CEO of Activeo Group said: “Inok Systems is the perfect complement to the growing portfolio of innovative solutions at Activeo Group. With this acquisition, we continue to move the industry forward with new solutions to support the needs of our customers in the customer experience area.”

“We have been working with Inok System since 2019, and with their expertise we see the opportunity to better serve our existing local clients” said Jonathan Mondon, Managing Director Activeo Singapore. “We also see a huge potential to export this expertise globally. Through our past collaborations we observed similar business values and work culture, therefore it is a real pleasure to welcome Ken and his team to the Activeo Family.”

I’m sure you have questions regarding this merger, and we’ll be taking the next few weeks to meet and speak with you personally. In the meantime, please refer to the FAQs on our website.

Thank you and looking forward to providing even greater level of service to your business.

Ken Sng

Inok Systems Pte Ltd (part of the Activeo Group)

Posted in Announcement, Merger.