Intelligent, omni-channel self service

Intelligent, omni-channel self service with Chatbots that extend to Skype, Slack, mobile and web bots.

Intuitive dashboards and reporting

Resolve 90% of IT issues on the first call; show key business metrics in real time

No software or hardware to install or manage

Seamless upgrades twice a year with simple, value-based pricing

Comprehensive functionality

Incident, problem, change, service level management, self-service, discovery and asset management

Configuration not customization

Deploy new technologies and services without coding or scripting, using existing Salesforce staff