Intelligent, omni-channel self service
Intelligent, omni-channel self service with Chatbots that extend to Skype, Slack, mobile and web bots.
Intuitive dashboards and reporting
Resolve 90% of IT issues on the first call; show key business metrics in real time
No software or hardware to install or manage
Seamless upgrades twice a year with simple, value-based pricing
Comprehensive functionality
Incident, problem, change, service level management, self-service, discovery and asset management
Configuration not customization
Deploy new technologies and services without coding or scripting, using existing Salesforce staff
