Inok Systems is a provider of IT Service Management (ITSM) and IT Operations Management (ITOM) solutions and services.  We work with the market leaders in this space, BMC Software and ServiceNow.

Our solutions are typically deployed with IT departments of organisations although increasingly we are seeing more and more customer use cases in other business departments like Finance, Marketing, Human Resource and Customer Service.

We have been in this space since 2005 so we like think we know a little about what we are doing.  We may not be the biggest but we are proud of our ability to deliver.  Read out customer accolades here.

We bring to your business not just project experiences and expertise but also proven working model embodied in our “Friction-less” principle which is to be:

Open and transparent in our dealings.  We communicate to you in clear and unambiguous terms what we will deliver and how we will meet your timeline and budget.

Prompt and responsive in all our customer interactions, whether it is pre-sales quotations and proposals, project delivery or post implementation technical support.

Reasonable.  We understand no amount of terms and conditions can possibly cover the unforeseeable.  When the unexpected happen, we strive to be accommodating and reasonable in looking for the best possible outcome.