Eliminate manual work, manage change effectively, and reliably enforce governance with IT process automation

BMC Atrium Orchestrator (BAO) is an IT process automation solution that allows IT personnel to create workflows across applications, platforms, and tools to orchestrate critical activities for compliance, security, and competitive edge.

 

BMC Atrium Orchestrator (BAO) is an IT process automation solution that allows IT personnel to create workflows across applications, platforms, and tools to orchestrate critical activities for compliance, security, and competitive edge.

BAO lets IT staff look at the big picture and automate tasks via workflows that span multiple applications, systems, or infrastructure with fewer resources and higher-quality, predictable outcomes. A common scenario for business users is leveraging self-service features to execute typical IT service requests, such as new hire onboarding, password resets, or service provisioning or decommissioning. Service desk staff can automatically triage incidents, trigger remediation, or apply ITIL governance to compliance enforcement processes for servers, networks, and databases.

Atrium Orchestrator decreases errors or downtime caused by manual efforts or hand-written scripts that attempt to tie non-integrated systems together. The result: greater stability and less change impact, system-wide.

 

How Does It Work?

Workflow Design Studio, allows us to create workflows that replace human interactions or enable system-to-system business processes using an intuitive designer with versioning.

Integration Frameworks, Atrium Orchestrator provides multiple integration frameworks, with over 50 out-of-the-box application adapters. The following shows BAO adapters available today:

Application Adapters

·         Service Assurance

ü  BMC Event & Impact Manager
ü  BMC Performance Manager
ü  BMC Proactive Net
ü  HP Operations Manager for Windows & UNIX
ü  IBM Tivoli Netcool OMNIbus
ü  BMC Main view Auto Operator
 
·         Service Management and Support
 
ü  BMC Atrium CMDB
ü  BMC Remedy ITSM
ü  BMC Remedy OnDemand
ü  BMC RemedyForce
ü  HP Service Manager
ü  CA Service Desk
ü  Service Now
 
·         Network Management
 
ü  BladeLogic Network Automation
ü  Inflobox IPAM
ü  VitalQIP
ü  DNS 
 
·         Storage
 
ü  NetApp Provisioning Manager
ü  NetApp Rapid Cloning Utility
ü  EMC
ü  Hitachi
ü  IBM DS6000, DS8000
ü  DELL Compellent
ü  Brocade SAN
ü  Cisco SAN
 
·         Virtualization & Server Management
 
ü  Amazon EC2 and S3
ü  BladeLogic Server Automation
ü  Microsoft Hyper V 2012
ü  Solaris Zones
ü  VMware vSphere
ü  VMware vCloud Director
ü  VMware Lifecycle Manager
 
·         Microsoft Applications
 
ü  Active Directory
ü  Exchange Server
ü  Power Shell
ü  SC Operations Manager
ü  Microsoft SCCM 2012
 
Base Adapters
 
·         Terminal
 
ü  Command Line
ü  File
ü  FTP
ü  SCP
ü  SFTP
ü  SSH & Keberized SSH
ü  Telnet
ü  Windows Command Line
 
·         Mail
 
ü  IMAP/ with SSL
ü  POP/ with SSL
ü  SMTP/ with SSL
 
·         Other
 
ü  HTTP & HTTPS
ü  Windows Powershel
lü  JMS
ü  Script

 

 

 

Key Use Cases

 

With over 550 out-of-the-box operational modules and run books, such as continuous compliance for networks, servers, and databases, BAO automates and orchestrates IT Processes. Some examples of key use cases would be:

 

·         Service Desk Automation

 

Ø  User on-boarding

 

Ø  Request for system access

 

Ø  Password resets

 

Ø  Request software deployment

 

Ø  Guest wifi provisioning

 

Ø  Unlock accounts

 

Ø  Infrastructure provisioning

 

Ø  Provision SAAS account

 

 

 

·         Event Triage and Remediation

Ø  Provision monitoring agents

Ø  Collect additional diagnostics & enrich events

Ø  Leverage standard automation architecture to initiate Incident & Change Management processes

Ø  Execute standardized triage & remediation tasks

BMC Atrium Orchestrator automates and orchestrates complex IT processes to improve efficiency, agility, and accuracy. It enables process governance, reduces risk, and helps organizations shift resources from mundane tasks to focus on digital innovation.

 For more information, pleave visit http://www.bmc.com/it-solutions/atrium-orchestrator.html.

 

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