Service Now (SNOW) has new feature called CAB workbench which can help CAB Managers to plan, schedule, and manage CAB meetings using SNOW Change Management application.
Service Now (SNOW) has new feature called CAB workbench which can help CAB Managers to plan, schedule, and manage CAB meetings using SNOW Change Management application.
Basically this feature will help you managing CAB meetings in the following ways:
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Define one time or recurring CAB meetings.
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Define CAB meeting attendees
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Define CAB meeting agenda
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View Change Calendar
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Approve or reject a change request
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View and record meeting notes
CAB Workbench Benefits:
To enable this feature, you just need to activate a plugin named “Change Management – CAB Workbench”. Once you have enabled it, you will see there will be a new separator named Change Advisory Board added to your change application, and there will be new role introduced for CAB Managers named sn_change_cab.cab_manager.