The need to securely segment data between groups, departments, or even locations is constant, even within IT organizations. What organization doesn’t have a particular group that is subject to extenuating compliance requirements that necessitate that their data remain hidden from the rest of the organization? As we delve deeper into the world of Enterprise Service […]
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Using different Schedule for same SLA Definitions
A Service Level Agreement (SLA) definition may need to apply only during the business hours of an associated group or organization. To define business hours, you need a schedule with entries for the working hours and exceptions for holidays. Since 8AM to 5PM in London is going to be 3AM to 12PM in New […]
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