• Inok Systems
顯示數目 
標題 作者 發佈日期 點擊數
111 Categorising your tickets 作者 Johnson 22 九月 2013 4149
112 Sick and Tired of the Blame Game? 作者 Mike 11 九月 2013 2162
113 Assignees – whose job is this? 作者 Johnson 08 九月 2013 2473
114 How to proactively monitor your network? 作者 Sam 03 九月 2013 2163
115 The cloud can and do fail 作者 Ken 27 八月 2013 2259
116 SLA - what it means 作者 Johnson 25 八月 2013 2257
117 How to keep your Network free and clear of viruses? 作者 Sam 14 八月 2013 2177
118 Common ways we can determine a priority 作者 Johnson 07 八月 2013 2189
119 IT Asset Management with BMC FootPrints Asset Core 作者 Sam 01 八月 2013 2759
120 A. The Priority Field and the story behind it 作者 Johnson 25 七月 2013 1932

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Random Blogpost

In the first 2 parts of the series, I explained how reports would more or less define your FootPrints field requirements and also the use of automations and escalations to ensure that the right workflow is triggered as well as making FootPrints reduce manual work for agents.

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