• Inok Systems

Nitty-Grit Differences between FootPrints ServiceCore 11 and 12 Pt1

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FootPrints version 12 was released in 2014 and was completely re-written using Java. Here are some of the little differences between version 11 and 12 based on the tips in my previous post about FootPrints workspace design.

Reporting

FP12’s reporting engine made a big leap from its predecessor and included these features that were previously not there.

·         Cross Tabs ( pivot tables)

·         Trending Reports

·         Reports based on workdays for Date fields

·         Calculated columns

·         More Charts and Gauges

In FP11, the report module allows you to do search and reporting in the same place but however, in FP12, the search portion needs to be done separately before coming into the reporting engine.

Random Blogpost

Everyone in the IT talks about SLA, lives by the SLA and meet up weekly to discuss on the SLA. Why is SLA so important and how did it come about? The secret behind the SLA is actually to the IT department’s favour. It’s all about setting customer’s expectation.

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