Inok Systems has been deploying FootPrints ITSM solutions since 2005.  In 2012, BMC Software acquired Numara Software which owned FootPrints and Inok Systems became a BMC Partner.

Today, Inok Systems is the only partner in Singapore and the region whose technical team has obtained the BMC Certified Professional (BCP) certifications for the entire BMC ITSM Suite of products, namely:

  • BMC Remedy ITSM
  • BMC RemedyForce
  • BMC FootPrints
  • BMC Client Management

Our level of expertise on these products go beyond just deployment and level 1 support.  Our team has done API level integrations (eg. SOAP API integration for FootPrints), source code level extensions (eg. Apex and Visualforce with Remedyforce) and double-byte language localisation (eg. FootPrints for Traditional and Simplified Chinese).