FootPrints Asset Management is a comprehensive, web-based IT asset discovery and tracking solution that helps you automatically identify the hardware and software located on users’ PCs throughout your organization, where they’re actually located, and what changes have been made to them. Powered by Centennial Discovery Web technology, this integrated add-on to FootPrints software will help you get control of assets throughout your organization, including PC and other network assets.

While you’re addressing user trouble tickets or requests, you can avoid having to rely on the user to describe the PC and software. FootPrints Asset Management will give you accurate, real-time PC asset information that will help you quickly pinpoint problems and find solutions. With FootPrints Asset Management, you can quickly and easily record assets, link them to issues, and run related management reports.

You’ll get fast, valuable information by eliminating the effort it takes to collect the complete configuration. The PC configuration, including platform, hardware and software information, can be automatically included in the ticket. Agents can see which assets are related to specific incidents or certain types of incidents. Searches and reports can be run on assets as well. With fast and complete information about the users and PCs, agents can speed up resolutions to problems, improve customer satisfaction, and increase the support team’s issue handling capacity.

FootPrints Asset Management gives you a powerful, automated IT asset discovery and tracking solution that helps you quickly and easily:

Automate comprehensive IT asset discovery and tracking

Discover and access comprehensive data on the hardware and software located on users’ PCs and other network assets throughout your organization
Identify the physical location of assets
Access a history of changes. An audit history is kept for all changes that occur to the PCs, sending updates to the repository only on new changes, to reduce network traffic.
Perform automatic inventories, either individual or organization-wide, on PCs, servers, routers, switches, and printers
Customize fields to record store asset tag, warranty information, and more

Keep track of software license compliance

Maintain software license compliance by automatically creating a dynamic audit of all software applications across the enterprise

Monitor asset changes as they occur

Set up auto-alerts and notifications to be instantly informed of changes to IT assets on the network

Manage asset data and costs related to asset changes

• Run searches and reports to get metrics on current and historical asset information, broken down by hardware type, operating system, software manufacturer and more
• Create customized reports on both individual and network-wide assets and usage, including the development of "what if" scenarios to forecast needs, anticipate costs and prepare for specific problems.
• Calculate cost of upgrades and rollouts with real-time asset data using the Costing Wizard

Improve data accuracy and leverage discovered asset information

• Populate FootPrints tickets with asset data while solving user problems
• Share asset data with other applications

FootPrints Asset Management is fast-to-implement. It deploys rapidly across your network and it identifies the location of your network assets without disrupting your users’ day-to-day work activities. An easy-to-use web interface means that users can take advantage of the asset information gathered in the repository from anywhere in the organization. Simply launch the browser and you’re there.