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XMediusFAX

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XTrax

XTrax™ - Fax Document Workflow

Track your IP fax workflow

Regulatory compliance, Fax Over IP (FoIP) and business process management are fueling the way organizations transmit, process, archive and track information. With regulations such as the Sarbanes-Oxley Act in the financial sector, HIPAA in healthcare, FERPA in education and DITSCAP in government, technologies such as Interstar’s XTrax, are “Changing the Way You Fax”. Interstar’s XTrax provides you with a formal audit trail. It is an easy-to-use, fax workflow tracking software that facilitates viewing, searching, processing, OCR scanning, routing, archiving, and retrieval of faxes. Keeping tabs on all faxes received and processed, XTrax simplifies compliance with regulations governing the security, accountability and confidentiality of corporate or institutional data.

How XTrax works

Installed as a client on each workstation, or accessed through a thin client, XTrax is used in conjunction with Interstar’s XMediusFAX® T.38 Fax over IP (FoIP) fax server system and Microsoft SQL Server.

Database requirements: Microsoft SQL Server, versions 2000 & 2003

XTrax enables system administrators, group administrators and staff in various industry sectors to track and manage all inbound faxes.

Inbound faxes are inserted into XTrax by the XMediusFAX fax server using a routing table, which drops the faxes into designated folders.
Folders are categorized as:
- Unprocessed (faxes are directly routed here through the associated DIDs)
- Processed (once the fax has been successfully processed)
- Deleted (invalid faxes)
Administrators can attribute comments to faxes, designating them with flags, such as “Urgent”, “Pending” or “Follow-up”.
Using the XTrax Viewer utility, users are granted rights to open and process the content within the fax folders as part of a workflow. Users are designated in “Teams”. A “Drop-in” folder is also available for users to relocate faxes that do not belong to them, their workflow, or team.
View, search, reroute, forward and delete faxes
Archive faxes for easy retrieval
Annotate faxes with stamped comments, highlights, pen marks, and action flags
Copy fax filenames directly to the clipboard to minimize typing errors
Select an area of the fax image for OCR and the data will be copied to the clipboard.
After manipulating the inbound fax, easily forward TIF fax attachments by launching the XMediusFAX SendFAX client.
“Split Fax” functionality splits one faxed document into different faxes to be processed separately. Users can also reassign the cover page to all split faxes.
With the XTrax Browser utility, users can browse different folders, search for new and processed faxes, and consult the audit tracking log for each fax.

Datasheets and Product Literature

1.	XTrax product datasheet (PDF 698KB)