Focus on Customer Relationships
Opportunities to win and retain customers occur at every phase of
the customer relationship life cycle. Created for customer relationship
management for entire small to medium-sized enterprises or distributed
enterprises, GoldMine Corporate Edition enables you to effectively
manage every facet of your business relationships.
Key Benefits
- Gain a big-picture view of activities and sales
- Automate routine, repetitive tasks
- Focus on customer relationships
- Choose from multiple remote access and integration options
- Proactively manage opportunities and customers’ needs
Features
Advanced capabilities for customer relationship management
- Get all the functionality of GoldMine, but with a number of
advanced capabilities for integrating with Microsoft® Outlook®,
IP Contact Center, the soon-to-be-released GoldMine IP Voice Suite,
and other valuable add-ons.
GM+Browser –View information from external
sources such as other databases, back office systems, and websites.
Contact search center workflow enhancements– Streamline
multiple step processes by performing tasks without moving customer
contact records within GoldMine.
Pluggable Active X/HTML Containers –Integrate
applications such as SoftPhone with this seamless development
tool.
Microsoft reporting services integration –
Leverage functionality within Microsoft SQL to deliver additional
value to users.
Company-centric viewing - Instantly access a
company-centric view of customer relationship and contact information,
including complete histories, sales, and calls. GoldMine Corporate
Edition supports a large number of customer contact records and
users.
Reporting and analysis management - Analyze your
leads, sales, and marketing. GoldMine Corporate Edition includes
the functionality to create, manage, preview and generate reports
from a central area.
Synchronization - Automate synchronization via
GoldSync.
Remote data access - Accomplish web access with iGoldMine or iGoldMine
Plus.
Integration with Microsoft Outlook and Exchange
- Connect GoldMine and Outlook users to share contacts, email,
calendaring and scheduling.
Business intelligence - Access business intelligence
tools with integration to Microsoft Reporting Services, letting
you analyze your data and schedule reports to automatically email
to users.
Automation - Automate database administration, as well
as mass mailings by easily generating targeted, personalized email,
letters and faxes from a central location.
Team-based collaboration - Share critical information
across teams or the organization, inside and outside your office.
System Requirements
Server System Requirements
- Microsoft Windows® 2000 Server/Advanced Server
- Microsoft Windows ServerTM 2003
- Microsoft Small Business Server 2000 (Service Pack 4)
- Microsoft SQL Server 2000 (SP3 recommended) or SQL Server
7.0 (SP4) must be installed and configured
- 128 MB or RAM (512 MB or more recommended)
- Intel® Pentium® III 300-MHz CPU (CPU of 1 GHz or
more recommended)
- 125 MB of available hard drive space (1 GB or more recommended)
Shared Workstation Requirements
- Windows 2000 Professional/Server/Advanced Server
- Windows XP (Home/Professional)
- Windows Server 2003
- 64 MB of RAM (256 MB or more recommended)
- 65 MB of available hard drive space (165 MB or more recommended)
- 166-MHz Pentium I/III (Pentium III/4 recommended)
