Track-It! Add On Modules :
| Numara Asset Manager |
| Numara Network Monitor |
| Numara Deploy |
| Numara Patch Manager |
| Numara Remote |
Customer Comments :
"We considered many alternatives,
but Track-It! was the only single product that met all
of our help desk and inventory needs."
- David Rose, United Way
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"It helps me to know who has
what and what I need to upgrade. I also find the charts,
reports and graphics extremely helpful. You did a terrific
job on the documentation too. We're very pleased."
- Catherine Slezak, Hewlett-Packard |
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"We installed Track-It! in
4 of our offices due to the purchasing and inventory
modules. The way you can order, receive and move items
around in inventory is really slick, and that's why
the purchases were approved." - Andrew
Ferrell, Boston Consulting Group |
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"I think it's great. It has
certainly helped us get much more organized. Now we
have records broken out by workstation, we can track
histories, etc. This makes it much easier to resolve
problems."
- Liz Osborn, Coldwell Banker |
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"We're using it to manage our
help desk tickets across locations in 4 states. It's
doing everything you said it would do and we're very
pleased." - Jim Perry, Verizon |
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Numara™
Track-It!® 8
The Next Generation of the World’s Most Widely Installed Help
Desk and Asset Management Solution
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Numara Track-It! 8
sets the standard for usability, personalization and productivity.
This milestone release features a new, fully redesigned
User Interface (UI) that makes the product even easier to
use, a customizable management dashboard to monitor key
performance indicators, a Smart Client that provides the
same rich user experience whether running over a Local Area
Network (LAN) or a Wide Area Network (WAN), and more.
Building on the award-winning excellence of previous versions,
Numara Track-It! 8 delivers best-in-class features and functionality. |
New Features:
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Fully redesigned user interface
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Superior Performance with Smart Client
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Customizable Management Dashboards
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Flexible Work Order Templates
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Google™-like Search Engine
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Automatic routing, notification, and escalation
of work orders
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Integrated Crystal Reports® XI
Three Editions
Enterprise Edition
Designed for corporations with IT environments that are growing
in complexity, Numara Track-It! Enterprise Edition enables specialized
technicians to apply best practices and proactive management techniques
for delivering advanced Help Desk and Asset Management services
to the organization. Numara Track-It! Enterprise Edition delivers
the automation and integrated tools necessary to cost-effectively
manage IT assets and deliver superior end-user support. It includes
all of the features of Numara Track-It! Professional with increased
enterprise level functionality.
Professional Edition
Designed for IT departments where complexity has increased beyond
basic inventory and problem tracking, Numara Track-It! Professional
Edition delivers the automation necessary for IT managers to meet
time-critical business priorities. Building on Numara Track-It!
Standard Edition, Numara Track-It! Professional Edition delivers
integrated tools for technicians, end-users and administrators
to dramatically improve IT efficiency and business productivity.
Standard Edition
Designed to address the basic needs of small IT departments, Numara
Track-It! Standard Edition delivers the integrated tools necessary
to increase efficiency and help manage end-users’ requests.
The Easiest to Learn and Use!
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New high-productivity User Interface
- supports familiar Microsoft® Outlook®-like controls
and context-based toolbar.
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New customizable asset templates
- enable technicians to create customized views to manage only
the hardware (pc and non-pc) attributes required for the environment.
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Automatic identification of missing,
discovered or scanned assets saves time from manual
categorization.
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New customizable dashboards
for monitoring help desk key performance indicators (KPI’s)
with drill down capability to speed problem solving.
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New flexible work flow templates
enabling automatic notification and escalation of work orders.
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Enhanced Reporting -reporting
with integrated Crystal Reports® XI for easy customization
and “printing the way you work.”
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New Smart Client - supports
the rich user interface across both the LAN and WAN.
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Improved Remote Control to
troubleshoot and solve IT issues without leaving your desk.
(Add-on)
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New full-text searching supports fast, accurate,
Google™-like searching across each module.
and more!
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Decrease training cycles
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Gain full control of your IT assets, hardware
and software
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Simplify software license management
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Save time managing assets
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Proactively solve problems
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Delight your customers using automatic notifications
and escalations
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Empower technicians to respond faster to requests
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Optimize help desk efficiency
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Systematically measure help desk performance
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Reduce technician downtime
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Demonstrate measurable return on investment
As your business grows, Numara Track-It! scales to support your
increased needs and offers flexible modules that can be added
to further expand your solution.
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Datasheets and Product Literature
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Runs every Wednesday from 10am-noon at our office 30 Raffles
Place #23-00 Chevron House Singapore 048 622.
Call 6233 6808 or email sales@inoks.com
to register now ! |
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