Track-It! Add On Modules :
| Track-It! Survey |
| Track-It! Approval
Workflow |
| Numara Network Monitor |
| Numara Deploy |
| Numara Patch Manager |
| Numara Remote |
Customer Comments :
"We considered many alternatives,
but Track-It! was the only single product that met all
of our help desk and inventory needs."
- David Rose, United Way
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"It helps me to know who has
what and what I need to upgrade. I also find the charts,
reports and graphics extremely helpful. You did a terrific
job on the documentation too. We're very pleased."
- Catherine Slezak, Hewlett-Packard |
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"We installed Track-It! in
4 of our offices due to the purchasing and inventory
modules. The way you can order, receive and move items
around in inventory is really slick, and that's why
the purchases were approved." - Andrew
Ferrell, Boston Consulting Group |
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"I think it's great. It has
certainly helped us get much more organized. Now we
have records broken out by workstation, we can track
histories, etc. This makes it much easier to resolve
problems."
- Liz Osborn, Coldwell Banker |
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"We're using it to manage our
help desk tickets across locations in 4 states. It's
doing everything you said it would do and we're very
pleased." - Jim Perry, Verizon |
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Numara™
Track-It!® 9 (released 2 June 2009)
| Numara Track-It! 9 sets the standard for usability,
personalization and productivity. This milestone release
features a new, fully redesigned User Interface (UI) that
makes the product even easier to use, a customizable management
dashboard to monitor key performance indicators, a Smart
Client that provides the same rich user experience whether
running over a Local Area Network (LAN) or a Wide Area Network
(WAN), and more.
Building on the award-winning excellence of previous versions,
Numara Track-It! 9 delivers best-in-class features and functionality. |
New Features:
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Fully redesigned user interface
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Superior Performance with Smart Client
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Customizable Management Dashboards
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Flexible Work Order Templates
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Google™-like Search Engine
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Automatic routing, notification, and escalation
of work orders
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Integrated Crystal Reports® XI
The Easiest to Learn and Use!
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New high-productivity User Interface
- supports familiar Microsoft® Outlook®-like controls
and context-based toolbar.
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New customizable asset templates
- enable technicians to create customized views to manage only
the hardware (pc and non-pc) attributes required for the environment.
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Automatic identification of missing,
discovered or scanned assets saves time from manual
categorization.
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New customizable dashboards
for monitoring help desk key performance indicators (KPI’s)
with drill down capability to speed problem solving.
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New flexible work flow templates
enabling automatic notification and escalation of work orders.
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Enhanced Reporting -reporting
with integrated Crystal Reports® XI for easy customization
and “printing the way you work.”
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New Smart Client - supports
the rich user interface across both the LAN and WAN.
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Improved Remote Control to
troubleshoot and solve IT issues without leaving your desk.
(Add-on)
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New full-text searching supports fast, accurate,
Google™-like searching across each module.
and more!
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Decrease training cycles
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Gain full control of your IT assets, hardware
and software
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Simplify software license management
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Save time managing assets
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Proactively solve problems
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Delight your customers using automatic notifications
and escalations
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Empower technicians to respond faster to requests
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Optimize help desk efficiency
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Systematically measure help desk performance
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Reduce technician downtime
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Demonstrate measurable return on investment
As your business grows, Numara Track-It! scales to support your
increased needs and offers flexible modules that can be added
to further expand your solution.
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Datasheets and Product Literature
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DEMOs |
| Turn
on your speakers and click play button below to watch an overview
demo of Track-IT! |
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REGISTER for our free live Track-IT! demo and seminar.
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Runs every Wednesday from 10am-noon
at our office 30 Raffles Place #23-00 Chevron House Singapore
048 622.
Call 6233 6808 or email sales @
inoks.com to register now ! |
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