| Inok
Systems |
| e-newsletter |
Feb 2007 |
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XMediusFAX
is Number 1 again ! |
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Sagem-Interstar (SAFRAN Group) maintains its global leadership in
the burgeoning IP fax segment, while also climbing to the #2 position
in the overall fax server market, according to industry analyst
Davidson Consulting
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Sagem-Interstar
Inc. the global leader in boardless IP fax software for VoIP
networks since 2002, announced today that it holds its #1 market
leadership title for the 5th consecutive year.
Sagem-Interstar’s XMediusFAX
T.38 Fax over IP (FoIP) solutions still dominate with over 50%
market share (a 30% global market share advantage over all other
vendors) in the rapidly growing IP fax server segment, according
to fax industry analyst firm Davidson Consulting’s (www.davidsonconsulting.biz)
recent “Computer-Based Fax Markets, 2005-2010” report. |
With the acceleration of VoIP implementations, 2005 FoIP sales increased
to $31.5 million. “FoIP sales are expected to grow by a 50.7% CAGR
to $245 million in 2010, with non-FoIP fax server sales dipping
to $155 million in 2010,” predicts Davidson Consulting.
Aside from being the boardless IP fax leader for the 5th consecutive
year, the report also indicates that Sagem-Interstar:
1. Moved up dramatically in the overall fax server standings, leaping
to the #2 position from #9, and owning over 20% of the global fax
server market (a 7% difference from the #1 position)
2. Leads the European market as the #1 fax server supplier
All
Sagem-Interstar Fax Server products are available from Inok Systems.
Please call +65 6233 6808 or email sales@inoks.com. We welcome reseller
enquiries.Top.. |
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FrontRange
Solutions Introduces GoldMine®Enterprise Edition |
Delivers comprehensive, holistic view of customer information in
a feature rich solution designed for cost-effective, quick deployment
FrontRange, an established global market leader
in Customer Relationship Management (CRM) is further enhancing the
GoldMine family of products with today’s announcement of the availability
of GoldMine®
Enterprise Edition. This new version of GoldMine includes the
robust capability relied on by the mid-market, with greater flexibility
that allows rapid configuration of the solution to deliver faster
time to benefit, higher ease of use and a lower total cost of ownership
than other existing CRM applications.
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“The
days of the complex and business-unfriendly CRM system that
took months to install and even longer to really work have passed,”
said Kevin J. Smith, Vice President of Products for FrontRange
Solutions. “Customers want lots of powerful and flexible features,
but in a product that is quick to implement and easy to live
with every day. They want to react quickly to changes in the
market and to take immediate advantage of opportunities. GoldMine
Enterprise Edition delivers these benefits and more for far
less than the cost of traditional CRM applications.”
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Unlike most existing CRM systems, GoldMine
Enterprise Edition is a modular solution. Organizations may
select and add capabilities as required, rather than undertake a
time-consuming, large-scale installation that includes many features
that may never be used. Modules include relationship management,
sales management, quoting, campaign management, lead management,
and customer service and support.
Vice President of Research for Service and Support
Professionals Association, John Ragsdale said in his blog, “Based
on our 2006 Technology Survey, SSPA Research predicts that small
and medium sized technology companies will spend at least $309 million
on CRM in 2007–more than twice the CRM spending of >$1B tech companies–and
midmarket companies interested in a .NET CRM product should give
GoldMine a look, with its multiple versions (Standard, Corporate,
Premium, and the new Enterprise edition) targeting different sized
businesses.”
GoldMine Enterprise Edition also features a
new highly flexible user interface that enables individuals to set
up their own preferred screen appearance using simple dropdown menus
rather than custom programming. The new product is built on the
same Microsoft® .NET platform. This architecture offers many advantages
for delivering value to customers including a robust business rules
engine for automating business processes and a dynamic integration
capability utilizing Web services and XML.
“We are pleased to bring GoldMine Enterprise
to our many loyal partners and customers and to introduce the GoldMine
brand to new customers,” said FrontRange Solutions CEO Michael McCloskey.
“This exciting new product is the result of an aggressive development
investment over the past two years and reflects our valuable experiences
working closely with partners and delivering real value to our global
customers. In addition, we have built GoldMine Enterprise
on Microsoft .NET technology, and are happy to have been
selected by Microsoft as the only CRM product in their Vista
launch for our market.”
Please contact sales at 6233 6808 or sales@inoks.com
if you are interested in GoldMine CRM Top.. |
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Special
Olympics Committee selects Numara FootPrints for IT Support Management
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Numara™ FootPrints® Empowers Organization’s
Help Desk to Keep Pace with Worldwide Operations
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Numara™
Software, Inc., a leader in service desk management solutions
for IT professionals, today announced that Special Olympics,
Inc. has deployed Numara
FootPrints to automate its help desk activities and streamline
the operations of its IT staff. An award-winning, web-based
service desk solution that includes centralized issue tracking,
online self-service tools, knowledge management, email management
and comprehensive reporting, Numara FootPrints has enabled Special
Olympics to increase overall employee productivity, capturing
signficant time savings across departments. |
An international non-profit organization that employs sports training
and competition to empower individuals with intellectual disabilities
to become physically fit, productive and respected members of society,
Special Olympics offers children and adults the opportunity to participate
in 30 Olympic-type summer and winter sports. Special Olympics currently
has more than 200 programs serving 2.25 million-plus persons with
intellectual disabilities in over 150 countries, including China,
India, the United States, Afghanistan and Rwanda.
In order to meet its mission to provide year-round sports training
and athletic competition to millions of athletes, Special Olympics
found it needed to embrace leading-edge technologies to manage its
150 employees worldwide. To keep pace with its growing technical
support needs, the organization knew it needed to replace its cumbersome
process tracking solution with an easy-to-use centralized tracking
system that would automate its service desk activities and allow
its IT staff to be more productive.
"Among the many solutions we evaluated, only Numara
FootPrints was a perfect fit for our company because of its
email-based functionality and reporting features," said Josh
Crosby, IT operations director for Special Olympics. "Having
previously run our operations via an email-based system, this product
offered natural extension while giving us a centralized platform
to capture all IT-related activities."
Supporting Special Olympic’s employees, Numara FootPrints
is primarily used by the organization to track and manage all IT-related
support requests and issues, such as software and network problems.
In addition to calling and stopping by the service desk, employees
and volunteers can now submit requests via email and the Internet,
making it easier and faster to process and resolve technical issues.
Leveraging the system’s multi-project capabilities, other
departments within the organization are now using Numara FootPrints
as a comprehensive task management system to allow users to login
and check the status on projects, activities, etc., all via the
web-based system, regardless of their location. By allowing users
from all over the world to access the system and update activities
on which they are working, Numara FootPrints has greatly improved
the Special Olympics team’s inter-agent collaboration and
task management processes, which are key to running the global operation’s
many different events.
"Numara
Software’s FootPrints products have enabled Special Olympics’
employees from around the world to efficiently track and manage
activities that are vital to keeping the organization’s operations
running smoothly," said David Weiss, president and CEO, Numara
Software. "We have great respect for the organization’s
vision to improve the lives of people with intellectual disabilities,
and are pleased we’ve helped its employees and volunteers
to spend less time on internal processes so they can place more
focus on the athletes themselves."
FootPrints is available from Inok Systems.
Please contact us at +65 6233 6808 or sales@inoks.com. Top.. |
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