As the world’s most widely installed help desk and asset management solution, Numara Track-It!, founded in 1991, has helped IT professionals at more than 48,000 customer sites track over 14 million assets. Numara Software solutions deliver an affordable and easy to use suite of IT management and network monitoring tools to automate common tasks and enable Web-based self-service, allowing you to concentrate on larger projects.

- Track-It! Helpdesk module allows IT Support to track and manage the entire support request lifecyle from submission through to resolution - Productivity and the work load of the IT Support staff and department can be easily tracked and reported. Besides the obvious advantages, this informaton can be useful when justifying requests for additional headcounts and budgets

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- The fully automated asset managment features of Track-It! allows IT departments to keep up to date records about IT assets. Automatic and scheduled audits of network devices and workstations (Windows and MAC PCs supported). - Automated and comprehensive Software license management ensures your organisation does not accidentally breach any license compliance. At the same time with accurate tracking of license usage, you can also save on unncessary license purchases by reassigning unused or underutilised ones.

- Track-It! is easy to deploy and train so you can enjoy the benefits and savings sooner

- Track-It! is big on features and low on price. This means getting a Track-It! purchase approved will be easier.

Track-It! and the full range of products from Numara Software are available from Inok Systems. To learn more please call 6233 6808 or email sales@inoks.com. Top..

Have you upgraded to a IP Telephone system or are you planning to deploy a Unified Messaging system for your organisation ? If you are, then you might wish to consider integrating XMediusFAX IP Fax Server to your IP Phone system and Unified Messaging system.

Faxing remains Vital

Despite the popularity of Email, there are still more than 100 billion pages of fax pages transmitted around the world every year, according to fax industry analyst Davidson Consulting. In addition, fax is popular because they are 'real' substantive documents that are legally binding. This means that organisations, including yours, will still continue to fax large numbers of purchase orders, invoices, legal documents, financial summaries as well as other mission-critical business documents.

Why deploy a Fax Server ?

Organisations in both the private and public sectors are deploying fax servers to increase office productivity by as much as 90% and to reduce faxing costs by as much as 50%. Besides these reasons, network fax servers have a number of advantages :

• fax servers are typically integrated to corporate email systems enabling users manage both emails and fax from a single familiar interface - their email client.
• incoming faxes can be automatically and securely routed to intended recipients so that confidential information are not left at fax machines for everyone to view
• fax servers maintain an audit trail of every single outgoing and incoming fax. This is critical for organisations who need to comply with strict regulations like Sarbanes-Oxley (SOX) and the Health Insurance Portability and Accountability Act (HIPAA)
• for organisations with document management or e-filing system, faxes can be directly input into such systems without time consuming process of scanning paper faxes

	Traditional Fax Servers
The solution is software only and does not require expensive fax boards	Requires analog or digital fax boards to work
A software solution means that it is easy to maintain and deploy. All that is required is Windows server. No need to worry about form factor of the server chassis.	Requires PC servers to have suitable PCI slots for the fax cards
First in the market with a T.38 IP fax solution back in 2002. Has more installations on IP Phone systems than any other product	Does not offer a IP fax server or only beginning to introduce an untested product
Integrates to IP Phone systems from Cisco, Avaya, Alcatel and Audiocodes over LAN leveraging existing VOIP investments	Requires you the customer to put in an analog module on your IP phone system so that you can work with a legacy fax server system. This is not making full use of your VOIP investments

XMediusFAX is certified on 3COM, Avaya and Cisco IP Phone systems and are available from your phone system vendor or you may find out more about XMediusFAX by calling +65 6233 6808 or emailing sales@inoks.com. Top..