• Inok Systems

Workload Automation

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BMC Federal Software Summit – Hear about new updates and A Case Study!

August 8, 2013
8:00 a.m. – 4:00 p.m.

Location:
The National Press Club
529 14th Street
NW Washington DC 20045

Agenda:  
8:00 a.m. Check in and Continental Breakfast
8:30 a.m. Welcome and Introductions
8:45 a.m. MyIT and Mobile Device Management
9:45 a.m. ITSM in the Cloud, Remedy & Remedyforce
10:45 a.m. Break
11:00 a.m. Private and Hybrid Cloud
12:00 p.m. Lunch
1:00 p.m. Operational Readiness Windows 7
2:00 p.m. EUEM - Who are we monitoring performance for? Customers
3:00 p.m. BSM at BMC – Business Service Management – Case Study
4:00 p.m. Next Steps

BMC Federal

Greater Washington DC BMC Federal Software Summit

 
 
 
 
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Get 20:20 Vision on your IT Assets with BMC FootPrints Asset Management

See how our end-to-end desktop management solution can help you:
  • Centralize all desktop management tasks under one product umbrella
  • Roll out functionality according to your schedule and budget
  • Normalize and organize software licensing with our comprehensive software catalog
  • Automate software deployments, including custom/proprietary software applications
  • Secure your applications with centralized patch management
  • Increase first call resolution rate by allowing you to take action on machines from within a FootPrints or Remedyforce service desk ticket
Learn how to make BMC FootPrints Asset Core work for your IT organisation. Register and attend our live presentation and demo.
Agenda:  
9:30 a.m. Check in and Introduction
9:45 a.m. FootPrints Asset Core Overview
10:30 a.m. Break
10:45 a.m. FootPrints Asset Core Demo
11:45 a.m. Q&A
12:30 p.m. Closing

Like all organisations, the demands on IT continues to grow while the resources allocated continue to shrink. One of the recognized ways of improving IT is better IT Service Management (ITSM).

Businesses today can’t run without IT. With the consumerisation of IT, end users have become more sophisticated and demanding in their expectation of corporate IT. Hence, improving ITSM is not only a practical visible value-add to the business , it is also an activity with highly visible results.

But how do you go about it ? Enters ITIL (IT Infrastructure Library), a set of practices for ITSM that focuses on aligning IT services with the needs of businesses. But traditionally, to incorporate ITIL in your IT workflows and tools has been a risky, expensive and time consuming exercise.

In this seminar, jointly hosted by Inok Systems Pte Ltd and BMC, we’ll show you how it is possible, by using readymade RemedyForce templates to achieve ITIL best practices with the RemedyForce ITSM tool in 5 days.

RemedyForce is BMC’s ITSM built on SalesForce1 – the world’s most widely used cloud platform.

This could be the start of a very fruitful journey for you.  Sign up now.

Agenda:  
1:50 p.m. Registration
2:00 p.m. Presentation and Case Studies
2:40 p.m. Break
3:00 p.m. RemedyForce Demo
3:50 p.m. Q&A
4:00 p.m. Closing

 

Inok Systems is the BMC RemedyForce partner in Singapore