Track-IT! 2018 R2 is now released! With more intuitive, modern, powerful new platform

BMC Software has announced the General Availability of Track-IT! 2018 R2. The new version of Track-It! is built on a completely new platform that offers a full web client experience on supported browsers. The features from the previous version have been greatly enhanced in the new Track-It platform and many more features have been added. […]

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SLAs – Why the need for it.

Service Level Agreements – SLAs simply put, are just documents that define and collect the quality levels agreed between parties in hiring outsources services. Recently, SLAs has experienced an important upturn to particularly define terms and contracts for IT services. With SLAs, it has greatly contributed to good practices and excellence in delivering third-party services […]

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