The cloud can and do fail

Another Amazon Outage Exposes the Cloud’s Dark Lining -BusinessWeek 26 Aug 2013 A lot of people think that putting things on the cloud auto-magically means no more downtime and no more worries.  Well as you can see even AWS, arguably one of the largest providers, can fail.

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Productivity Innovation Credit (PIC) and your IT budget

If you are a business owner you would likely know about the Productivitiy Innovation Credit (PIC) scheme . It is a scheme by the Singapore government to encourage Singapore businesses to encourage investment in technology, automation and training to improve productivity. However you don’t have to be a business owner to benefit from the scheme.

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Quicker resolution to your users’ IT issues

Imagine this scenario.  User calls up the IT helpdesk to report a problem.  The technician then starts asking what version of O/S, service packs, software version, memory on the PC…etc in order to troubleshoot the problem.  But the user has no clue where to get those information and or is not in a mood to […]

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